Privacy Policy

1. Responsible for the Protection of Personal Information

The person responsible for the protection of personal information at Monarque Assurances is:

If you have any questions about the management of your personal information or wish to exercise your rights under this policy, please contact the person responsible using the information above.

2. Personal Information Collected

We may collect certain personal information when you interact with us or use our services. The categories of personal information we collect include:

• Full Name
• Home Address
• Email Address
• Phone Number
• Bank Account Information
• Recruitment Information (e.g., resume)

3. How We Collect Personal Information

We collect your personal information through the following methods:

• When you fill out a request for information or a quote on our website : https://www.monarqueassurances.ca
• During interactions with our representatives in the course of our services
• During a recruitment process (e.g., submitting a resume)
• When managing your account or processing a service request

4. Purpose of Using Personal Information

The personal information we collect is used solely for the following purposes :

• Fraud prevention and other background checks
• Communication with our clients to ensure the proper functioning of our services
• Compliance with our legal and contractual obligations
• Recruitment process for selecting potential candidates
• Service improvement and customer experience enhancement

We only use your personal information for the purposes mentioned above and will not collect additional information without your explicit consent.

5. Disclosure and Sharing of Personal Information

We may share your personal information only in the following cases :

• With third-party service providers who help us deliver our services (e.g., payment processing, customer relationship management, data hosting).
• When required by law or when necessary to protect our rights, property, or safety.

We require our business partners and service providers to comply with our standards for the protection of personal information and to use this information solely for the agreed-upon purposes.

6. Transfer of Personal Information Outside Quebec

We do not transfer personal information outside of Quebec. If such a situation arises in the future, we will ensure that appropriate protection measures are implemented in accordance with applicable regulations.

7. Retention and Security of Personal Information

We implement physical, technical, and administrative security measures to protect your personal information against:

• Unauthorized access
• Loss
• Disclosure or improper use

Your personal information is retained as long as necessary to fulfill the purposes mentioned in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights Regarding Your Personal Information

Under Law 25, you have the following rights regarding your personal information :

• Right of access : You have the right to request access to your personal information held by Monarque Assurances.
• Right of correction : You can request the correction of your personal information if it is inaccurate, incomplete, or outdated.
• Right to withdraw consent : You can withdraw your consent to the use of your personal information in certain cases.
• Right to deletion : You can request the deletion of your personal information under certain circumstances.

To exercise these rights, please contact the person responsible for the protection of personal information using the contact information provided in section 1.

9. Consent

By using our website or providing us with your personal information in connection with our services, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.

10. Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time to reflect changes in our business practices or applicable laws. The date of the last update will appear at the top of this policy.

If we make significant changes to this policy, we will notify you through our website or by direct communication.

11. Contact

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal information, you can contact :

This privacy policy complies with Law 25 of Quebec and aims to ensure transparency and the protection of your personal information.